FAQS & POLICIES
What if I've never done yoga or am new to HYP? How do I get started?
Welcome to a journey that will change your life! It's never too late to begin a fulfilling yoga practice, no matter your age, experience or level of fitness!
If you're brand spankin' new to HYP, your first step is to tap here to set up an account in our MindBody system. Simply click on 'Create Account' to get started, and follow the prompts from there to set up a unique username and password.
Once you have an account in place, you can preregister for classes online and choose the payment option that works best for you. Be sure to take advantage of our incredible $49. New Student 4 Week Pass offer if you are local to our Studio; 28 consecutive days of unlimited yoga and sculpt group classes. Please note: out-of-town visiting students are not eligible for the New Student Pass.
Our faculty of veteran teachers are skilled at accommodating students of all levels and abilities, from the novice to the more experienced practitioner. Always inform your instructor if you are newer to practice, or have any injuries or conditions that may require modification and attention.
We recommend that those new to class set up behind more experienced students, in order to have a direct visual guide for practice. We've found this approach to be helpful in terms of assisting newer students in getting familiar with the poses and sequence, with a goal of building a strong foundation of safe, correct alignment.
Many students also elect to learn the essentials of a strong yoga practice by signing up for yoga privates before stepping into the group class environment. For a more one-on-one, individually-focused experience, purchase our $240. New Student Private 3 Pass, then contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to schedule your private sessions.
Most importantly, always listen to your body, and give yourself permission to take rest as needed. Ask lots of questions after class; your teacher is your best and most valuable resource and guide to a knowledgeable, safe practice!
What if I'm not flexible?
This is the most common myth that stops people from coming to yoga class and developing a dedicated practice. All you truly need to do yoga is an open, flexible mind! Yoga is not about the ability to contort yourself into pretzel-like positions, but about learning to, respectfully move, breathe, and work through the tight, difficult places in your mind and body with informed power and purpose. Commit to coming to your mat (3x a week, more if at all feasible) and, over time, your range of motion will increase naturally, as your body strengthens and unfolds in ways you might never have thought possible!
How often should I practice?
Like most of the truly great things in life, yoga requires discipline, and commitment, but oh, the benefits you will receive! Come to your mat at least 3 times per week and, with consistent practice, your body will gradually build stamina, strength, and flexibility. Practice 4 or more times per week, and you will see truly transformational results – guaranteed! The more you practice, the faster you'll reap the remarkable benefits of yoga and change your body, spirit and life.
Will your classes be hard for me?
HYP's Flow classes are definitely a vigorous, physical workout that will challenge every major muscle group in your body. But it is YOUR practice at all times; you set the intensity of each class you attend. Our instructors will teach appropriate modifications to keep you moving safely in the flow, and knowing when to back-off and rest is equally as important as the work you do in any given pose. Your first few classes may very well seem difficult; you might even feel dizzy or nauseous as you work muscles you didn't know existed and sweat in our heated studio. The good news is that, with experience, snack management and proper hydration, these symptoms will soon pass, and you will be elated with the newfound sense of strength, power and freedom that will emerge in each class as your body and practice evolves!
What are your policies around class cancelations, late cancelations and pre-registrated no shows?
HYP does not offer refunds for any purchases or class cancellations, but will credit the fee for the class reservation back to the original package, or to a student’s account, if the class is not sold-out.
As a fair and equitable community, we strictly enforce this policy, regardless of the reason for the cancelation. Cancelations can be made online, via email or through a phone call to the Studio. We ask that students please respect our Studio cancelation policies, and our administrative and management staff, by not reaching out with requests for exceptions or exemptions.
While we understand that life can be unpredictable and full of multiple commitments, cancelations for any class on our schedule must be made 12 hours prior to the start of class, for Sunrise (6:00am) and Morning (8:00am and 9:15am) classes, and 4 hours prior to the start of class for Midmorning (11:00am and 12:00pm) and Evening (4:00pm and onward) classes.
Morning (9:15am) sold-out class cancelations under 12 hours are not eligible for any refund, regardless of whether we are able to fill the spot with a wait-listed student.
Per count pass holders who late cancel or no show for a preregistered class will forfeit the registration in its entirety. Annual or Unlimited pass holders who late cancel or no show will be charged a one-time $20. late fee. Multiple late cancels or no shows will result in restrictions on the ability to preregister for class.
What should I wear/bring to class?
Bring your intent, a towel, lots of water and an open mind; we have all the yoga props you will need at the Studio. For reasons of hygiene, we strongly encourage you to purchase and bring your own personal mat. We have high quality mats available for sale at the Studio, and provide per class rental mats. Come to class dressed in lightweight, comfortable workout wear that is made from sweat-wicking materials. Try to avoid wearing anything too baggy or bulky, such as sweats, as this type of clothing tends to impede your freedom of movement and can get heavy and uncomfortable when wet.
Why is the room heated?
Practicing yoga in a heated studio (we heat ours to 90-95 plus degrees with 40-50% humidity) provides a myriad of benefits, which enhance your practice, and supports optimum wellness.
- Promotes flexibility by keeping muscles warm, loose and relaxed throughout practice, decreasing incidences of strain and injury.
- Relieves the stiffness of sore muscles.
- Melts away stress and produces a deeper sense of release and surrender.
- Produces a deep, cleansing sweat.
- Accelerates cardiovascular benefits sometimes associated with this more dynamic form of yoga.
Once your body has acclimated to the heat, you'll wonder how you ever practiced without it – believe it! You will leave your mat feeling invigorated, centered and wonderfully cleansed from the inside out!
Should I eat or drink before coming to a yoga class?
Try to refrain from eating 2-3 hours before coming to class. During practice, we twist from side to side, turn upside down and bend in all directions. If you are still digesting food from your last meal, your body will probably let you know its 'displeasure' in ways that may not be conducive to an enjoyable practice! If you are concerned that you might feel hungry or light-headed during class, try having a light snack, such as yogurt, a handful of nuts, or an energy bar, about 30 minutes before class.
On the other hand, proper hydration is vital to your performance and stamina during class. Be sure to drink lots of fluid before coming to practice, and bring enough water or electrolyte-type drinks (we love and personally use Nuun hydration products www.Nuunlife.com) to keep your body continuously hydrated throughout class.
Does the Studio have showers?
We have two showers that are available for student use after class. We request that students plan to shower or rinse off as quickly as possible, espicially during busy class times, as our showers are housed in a shared bathroom facility. HYP supplies body wash, shampoo and conditioner. Please bring your own towel(s) if possible. Towels are available to rent for $3.00.
I'm a complete newbie to both HYP and equipment Pilates. How do I get started?
If you're altogether new to HYP, your first step is to tap here to set up an account in our MindBody system. Simply click on 'Create Account' to get started, and follow the prompts from there to create a unique username and password. Once you have an account in place, you can preregister for classes online and choose the payment option that works best for you.
Brand spankin' new to equipment Pilates but looking to make it your core practice (pun intended)?
Whether your goal is ongoing private sessions or our affordable equipment group classes, learn the essential principles of the practice, equipment and exercise repertoire, and set yourself up for success, with our Pilates Equipment New Student Private 3 Pack ($240. for 3 private sessions). Please note that students without any prior Pilates experience cannot participate in any of our equipment group classes without completing 3 private sessions. We also reserve the right to recommend further private sessions if we feel that a student isn’t yet ready to safely enter the group class environment.
I have prior experience and am familiar with equipment Pilates. Do you have any new student offers so I can try Pilates at HYP?
Already familiar with equipment Pilates, but looking to get a taste o’ the methodology as uniquely taught at HYP?
Grab our New Student Pilates Equipment Group 3 Pass ($75. for 3 classes) at a great price point and tap here to bring up our Pilates equipment group class schedule and register for your class(es) of choice. See and feel for yourself what the good word, and all around town buzz, is all about (one per student, please).
How often should I practice Pilates?
When it comes to Pilates training, its founder, Joseph Pilates, said it best -
"In ten sessions you will feel the difference, in twenty you will see the difference, and in thirty you will have a brand new body."
We recommend practicing Pilates 3-4 times per week. As with most things in life, consistency and commitment is essential to fitness success and feeling strong and at home in your own unique and beautiful skin.
A dedicated Pilates program will sculpt your body, develop meaningful muscle, flexibility and endurance, and allow you to move, with ease and proper alignment, through progressively more challenging Pilates repertoire. With consistent practice and determination, the unique exercises will, seemingly, become second nature.
What kind of apparatus will I use when participating in equipment-based Pilates sessions?
There are over 500 exercises that have been developed for the four primary pieces of spring resistance-based Pilates apparatus – the integrated Reformer/Tower Unit, standalone Cadillac, Ladder Barrel and Stability Chair. HYP utilizes Stott professional grade equipment. Each individual apparatus is complimentary to the other, and has both its own distinct function and unique series of exercises.
Every HYP Pilates session will utilize several pieces of the primary equipment, along with small complimentary apparatus like resistance bands, arc barrels toning balls and fitness circles, to name just a few. No matter the mix of equipment and exercises, we can guarantee you an ongoing practice that will keep you, and your muscles, progressively challenged, inspired and engaged.
Can I mix private and semi-private sessions with equipment group classes?
Not only can you combine your private sessions and group classes, we actively encourage you to do just that! While private sessions are invaluable for their one-on-one learning time with our inspiring trainers, our group equipment sessions provide a terrific balance of personal attention in an energetic small group setting, while retaining that intimate feel that's a trademark of Pilates training at HYP. Group equipment classes are also a fun and affordable way to expand your Pilates practice to multiple times per week.
What are your policies around standing session and equipment group class cancelations?
HYP does not offer refunds for any purchases or class/session cancellations, but will credit the fee for the class reservation back to the original package, or to a student’s account, if the class is not sold-out.
While we understand that life can be unpredictable and full of multiple commitments, HYP requires 24 hours cancelation notice for any and all Pilates sessions, whether standing privates and semi-privates or equipment group class reservations. All late cancelations made in less than 24 hours will forfeit the session or registration.
As a fair and equitable community, we strictly enforce this policy, regardless of the reason for the cancelation. Cancelations can be made online, via email or through a phone call to the Studio. We ask that students please respect our Studio cancelation policies, and our administrative and management staff, by not reaching out with requests for exceptions or exemptions. An ongoing pattern of late cancelations may result in restrictions to preregistration privileges and the ability to hold a standing time slot.
Do I have to form my own duet, trio or quartet, or can you get a group together for me?
We have found that most of our students already have a group of friends that they prefer to work with when forming a standing duet, trio or quartet. But, if not, we will be glad to try to put a group together for you, or place you in an existing group that will work best with your schedule and fitness goals. We form our group equipment trios and quartets around your schedule, while keeping in mind the most appropriate client composition to keep all group members progressing at an equal level and pace. To this end, we request that all new clients requesting placement in a standing trio or quartet come into the Studio for one mandatory evaluation session, in order to keep our groups balanced and level-appropriate.
Do yoga and Pilates compliment one another?
In our humble opinion, a wellness routine that alternates Yoga and Pilates sessions, sprinkled with some form of cardio (we're Peloton fans), is the optimum, most complete practice for a lifetime of mind/body wellness.
The controlled, core-focused exercises of the iconic Pilates repertoire perfectly compliment the more vigorous dynamic of a heated flow yoga class.
Both focus on body awareness and breath emphasis as the most essential elements to propel, power and inform the movement. Each will work your muscle groups in different, but highly complimentary ways, synergistically creating a well balanced, cross-trained, healthy body.
Both practices are breath motivated, and require 100% focus and effort to reach ongoing and progressive goals. When combined with dedication and intent, both have intrinsic qualities that feel genuinely transformative to the myriad of ways in which you present yourself, and function most meaningfully, to the world at large.